Purchase, implementation, commissioning and support of an Ambient Speech AI solution | Tenderlake

Purchase, implementation, commissioning and support of an Ambient Speech AI solution

Contract Value:
EUR 2M - 2M
Notice Type:
Contract Notice
Published Date:
25 June 2026
Closing Date:
13 July 2026
Location(s):
BE242 Arr. Leuven (BE Belgium/BELGIQUE-BELGIË)
Description:
UZ Leuven seeks to acquire and implement an Ambient Speech AI solution to enhance consultation documentation, reduce administrative burdens, improve transcription quality, and ensure compliance with relevant regulations.

UZ Leuven is a university hospital where patients can rely on specialized care and innovative treatments, combined with humane attention and respect for each person. Every day, nearly 10,000 passionate employees provide the best possible tailored care.

To continue guaranteeing the best possible care, a decision has been made to purchase an existing Ambient Speech AI solution. This will support doctors and other healthcare providers during consultations.

The contracting authority (UZ Leuven) wishes to
- reduce administrative burdens
- document consultations more efficiently
- increase transcription quality
- reduce error margins in reporting
- implement safe and compliant AI support

The assignment concerns the purchase, implementation, commissioning, and support of an Ambient Speech AI solution that is capable of:
- generating real-time transcription of (medical) conversations
- providing contextual interpretation (medical terminology, domain-specific jargon)
- automatic structured reporting based on speech
- multilingual processing (at least NL, FR, ENG)
- integration with existing systems (EPD, Nexuzhealth)

The solution must be fully integratable via a well-documented API in the EPD of nexuzhealth. The AI tool is intended for UZ Leuven's own needs but also for other healthcare institutions that share the same EPD (via nexuzhealth).

The solution must comply with the EU AI ACT, GDPR, NIS2, legal framework on data processing, and relevant Belgian regulations.


LOT-0001
P8884_1
Purchase, implementation, commissioning and support of an Ambient Speech AI solution.
UZ Leuven is a university hospital where patients can rely on specialized care and innovative treatments, combined with humane attention and respect for each person. Every day, nearly 10,000 passionate employees provide the best possible tailored care.

To continue guaranteeing the best possible care, a decision has been made to purchase an existing Ambient Speech AI solution. This will support doctors and other healthcare providers during consultations.

The contracting authority (UZ Leuven) wishes to
- reduce administrative burdens
- document consultations more efficiently
- increase transcription quality
- reduce error margins in reporting
- implement safe and compliant AI support

The assignment concerns the purchase, implementation, commissioning, and support of an Ambient Speech AI solution that is capable of:
- generating real-time transcription of (medical) conversations
- providing contextual interpretation (medical terminology, domain-specific jargon)
- automatic structured reporting based on speech
- multilingual processing (at least NL, FR, ENG)
- integration with existing systems (EPD, Nexuzhealth)

The solution must be fully integratable via a well-documented API in the EPD of nexuzhealth. The AI tool is intended for UZ Leuven's own needs but also for other healthcare institutions that share the same EPD (via nexuzhealth).

The solution must comply with the EU AI ACT, GDPR, NIS2, legal framework on data processing, and relevant Belgian regulations.

The Buyer:
UZ Leuven
Additional information:
Link:
Download Full Notice as PDF
Link:
Additional document: DOC 01
Link:
View Full Notice
CPV Code(s):
72000000 - IT services: consulting, software development, Internet and support