Public hospitals wants AI to streamline staff and workflows

Public hospitals wants AI to streamline staff and workflows

New procurement for AI-based hospital tools underscores a shift from equipment buys to data-driven optimisation of processes, staff organisation and digital links.


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In December 2025, the Samodzielny Publiczny Wojewódzki Szpital Zespolony w Szczecinie set out to buy and integrate AI-based tools that would reshape how the hospital organises its work. Rather than imaging or robotics, the new contract focuses on optimising hospital processes and staff organisation, signalling a change in how public hospitals plan to use artificial intelligence.

AI for hospital processes and staff organisation

The Szczecin hospital has published a contract notice titled “AI Tools for Hospital Optimization”, published on 23rd December 2025. The project involves acquiring AI-based tools and systems to enhance hospital processes and staff organisation, together with their implementation and integration with the hospital’s existing healthcare systems.

This makes the contract more than a straightforward technology purchase. The buyer is looking for a supplier that can deliver algorithms and the surrounding systems, but also carry out implementation work and ensure those tools fit into current hospital IT. The emphasis on “hospital processes and staff organisation” points to AI being deployed in the everyday running of the institution, rather than solely in diagnostic or therapeutic decision-making.

By bundling acquisition with implementation and integration, the hospital is trying to avoid the familiar gap between experimental AI pilots and day-to-day operations. The notice suggests a single, coherent project where new tools must sit alongside established electronic systems, not in isolation from them.

Part of a broader digital transformation wave

The Szczecin project lands amid a wider push to digitise hospital workflows, tighten cybersecurity and begin weaving AI into clinical and administrative work across the country.

In November 2025, Pałuckie Centrum Zdrowia Sp. z o.o. launched a contract titled “Digital Transformation for Healthcare Improvement”. That project aims to improve care by transforming IT systems, including:

  • integration and expansion of existing systems,
  • digitisation of medical documentation,
  • cybersecurity upgrades, and
  • implementation of AI solutions.

The specification there places AI alongside more basic, but essential, work on documentation and security – a pattern that frames AI as one element within a wider digital overhaul.

A similar mix appears in several other recent procurements. Also in November 2025, the Wielospecjalistyczny Szpital – Samodzielny Publiczny Zespół Opieki Zdrowotnej w Zgorzelcu went to market for a “Medical Documentation Digitization System”. That tender covers implementing a system for digitising and archiving medical records, purchasing server infrastructure and migrating the hospital information system environment. While it does not mention AI, it underlines how many hospitals are still building the digital foundations that AI will rely on.

On the services side, SZPITAL IM. ŚW. JADWIGI ŚLĄSKIEJ W TRZEBNICY issued a contract in October 2025 for “IT Equipment and Software Purchase”. The scope there is to acquire IT hardware and software and to expand and integrate hospital systems to enhance digital services. The language mirrors the Szczecin notice’s focus on integration rather than isolated upgrades.

Cybersecurity and system consolidation run through several other procurements. In November 2025, the Wojewódzki Szpital Zespolony im. Stanisława Rybickiego w Skierniewicach advertised “IT Systems Expansion and Digitization”, targeting expanded IT systems, digitised medical documentation and improved digital services and cybersecurity. In December 2025, Samodzielny Publiczny Zakład Opieki Zdrowotnej w Augustowie launched “Digital Transformation of Medical Systems”, focused on digitisation and cybersecurity of medical systems, integration of IT systems, delivery of workstations and implementation of AI solutions.

Giżycka Ochrona Zdrowia Sp. z o.o. adds another piece. Its December 2025 notice, “Digital Transformation Equipment and Software”, seeks IT equipment and software to enhance digital services in health protection. Again, the emphasis is on building or upgrading the infrastructure that data-intensive tools, including AI, will depend upon.

Seen together, these contracts suggest that the Szczecin hospital’s AI project is one part of a wider move: hospitals are buying not only new tools, but also the systems, documentation and security frameworks needed to run them safely and at scale.

Linking local systems to emerging AI platforms

Alongside hospital-by-hospital upgrades, some buyers are preparing to plug their systems into shared AI and data platforms.

On 19th December 2025, Centrum e-Zdrowia published a contract notice titled “Software for Intelligent Services Platform”. The order covers the supply, implementation and maintenance of software components for an Intelligent Services Platform, including an integration‑orchestration system for medical imaging analysis using AI, as well as user training and support.

Several hospital procurements point directly at this kind of shared platform. In November 2025, Samodzielny Publiczny Zakład Opieki Zdrowotnej Szpital im. dr. J.Dietla w Krynicy-Zdroju advertised “Hospital IT System Modernization”. That project involves purchasing and implementing an IT solution to modernise the hospital’s domain systems for data integration with the Intelligent Services Platform, using AI to enhance diagnostic and therapeutic processes.

Earlier, in September 2025, Instytut Matki i Dziecka issued the “EDM Expansion and Integration Project”. The contract seeks to expand electronic medical documentation and integrate it with P1 and PUI, including digitisation and integration with an AI service platform. The buyer stresses the need for a unified approach by a single contractor to ensure consistent implementation and operational continuity.

These projects show hospitals working on two fronts at once: upgrading their own systems and documentation, and aligning those systems with a shared AI and data layer. The Szczecin hospital’s requirement that new AI tools be integrated with existing healthcare systems fits this pattern. Whether or not it ultimately connects to the Intelligent Services Platform, its contract clearly assumes that AI must sit within a broader ecosystem of hospital IT, not operate as a stand‑alone pilot.

Robots, equipment and recovery funding

While some buyers concentrate on software and systems integration, others are investing heavily in robotics and clinical equipment – often within the same broad push to modernise services.

In September 2025, Wojewódzki Szpital Specjalistyczny im. Janusza Korczaka w Słupsku Sp. z o. o. launched a tender for “Chemotherapy Robot Delivery and Installation”. The order includes a chemotherapy robot, room adaptation and software for cytostatics and parenteral nutrition, together with installation and commissioning in a hospital pharmacy.

Samodzielny Publiczny Zakład Opieki Zdrowotnej w Puławach followed in October 2025 with “Surgical Robotic System Procurement”, covering the purchase and delivery of a surgical robotic system plus various surgical equipment and tools, and allowing for equivalent substitutes that meet specific technical and quality standards. Earlier, in July 2025, COPERNICUS PODMIOT LECZNICZY Sp. z o.o. went to market for “Medical Equipment Purchase for Copernicus PL”, including infusion pumps, a robotic laser ablation system and a hybrid operating microscope.

Not all investment is digital or robotic. In September 2025, Szpital Uniwersytecki nr 1 im. dr. A. Jurasza w Bydgoszczy sought specialised medical equipment to enhance oncological services as part of a project funded under the National Recovery and Resilience Plan. Environmental requirements are also starting to feature: the Wojewódzki Szpital Zespolony w Kielcach, for example, published a December 2025 notice for medical equipment procurement that stresses compliance with environmental sustainability principles, while Samodzielny Publiczny Zespół Zakładów Opieki Zdrowotnej w Staszowie referenced environmental standards in its November 2025 medical equipment tender.

This mix of AI, robotics, digitisation and greener equipment suggests hospitals are using public procurement to reshape both how care is delivered and how services are organised behind the scenes.

What to watch next

The Szczecin hospital’s AI contract is still at notice stage, so the detail of the chosen solution – and how far it changes working patterns – will depend on the bids received and the final award. The insistence on integration with existing healthcare systems, however, sets a clear direction: suppliers will need to demonstrate not only sophisticated algorithms, but also a credible plan for embedding them in the hospital’s current digital environment.

Across the other procurements, two trends stand out: investment in core digital infrastructure, documentation and cybersecurity, and a growing interest in linking local systems to shared AI platforms for imaging and clinical decision support. How these strands come together will shape whether projects like the Szczecin AI tools contract deliver isolated gains, or help build a more connected, data‑driven hospital network.

Future tenders, contract awards and implementation reports will show whether hospitals continue to bundle AI with integration and training, and whether the emerging Intelligent Services Platform becomes the main route through which smaller institutions access advanced AI capabilities.

Follow Tenderlake on LinkedIn for concise insights on public-sector tenders and emerging procurement signals.