The City of Vantaa organizes a tendering competition for the procurement of basic IT services in accordance with the procurement law.
The procurement will be carried out through a negotiation procedure, in which the contracting entity requests applications for participation from interested candidates in the first phase, based on which candidates will be selected for the negotiation phase.
The subject of the procurement includes the following areas of basic IT services:
a) User support services, which include the services necessary for resolving IT issues faced by individuals using the IT environment, advising on use, and supporting work execution
b) Lifecycle services for workstations, which includes a comprehensive set of services to ensure efficient, secure, and cost-effective use of workstations and their peripherals throughout their entire lifecycle
c) Lifecycle services for mobile devices, which includes a comprehensive set of services to ensure efficient, secure, and cost-effective use of mobile devices and their peripherals throughout their entire lifecycle
d) Operating and Capacity Services, which include services that are essential for the capacity required by server infrastructure and the supporting telecommunication infrastructure, ensuring the efficient and reliable operation and management of servers and supporting telecommunication devices
e) Cloud services, which offer centralized management and control for public cloud services for cloud-based resources and services
f) Security services, which include a comprehensive set of services aimed at protecting the IT environment from all types of threats and risks. The services include, among others, preventive measures, active monitoring, intrusion detection and response, and continuous improvement of security levels
g) Identity management, including the provision of IGA solutions and services to maintain and develop them, as well as other services focusing on managing the identities of personnel, partners, information systems, access control, and rights management, and managing the supporting information systems and public cloud services.
h) Expert services, which include services related to specialized professional expertise and consulting that support the Client's IT infrastructure, information systems, security, and operational planning, optimization, development, expansion, and renewal.
For more information on the subject of the procurement, see Annex 1 Draft of the Request for Proposals, sub-annex Target Environment and Target State, and Requirements Form.
Applicants should note that the above description is a preliminary high-level description. The contracting entity has defined requirements for the subject of the procurement that are not subject to negotiation (see Annex Key Minimum Requirements, Key Contract Terms). Detailed minimum and other requirements as well as terms will be presented in the preliminary request for proposals sent to selected suppliers. If the procurement process progresses to the negotiation phase, final requirements will be presented in the final request for proposals after the negotiations.
The contracting entity may compare and select a preliminary proposal without negotiations.
Basic IT services are intended to be procured from one supplier selected based on this competition. One (1) substitute supplier will also be chosen based on the competition.
The contracting entity will not incur a mandatory purchase obligation, nor will the contract grant the selected supplier exclusive rights to implement the procurement. The information presented in the documents regarding procurement volumes are non-binding estimates for the contracting entity.
LOT-0000
Procurement of Basic IT Services.
The City of Vantaa organizes a tendering competition for the procurement of basic IT services in accordance with the procurement law.
The procurement will be carried out through a negotiation procedure, in which the contracting entity requests applications for participation from interested candidates in the first phase, based on which candidates will be selected for the negotiation phase.
The subject of the procurement includes the following areas of basic IT services:
a) User support services, which include the services necessary for resolving IT issues faced by individuals using the IT environment, advising on use, and supporting work execution
b) Lifecycle services for workstations, which includes a comprehensive set of services to ensure efficient, secure, and cost-effective use of workstations and their peripherals throughout their entire lifecycle
c) Lifecycle services for mobile devices, which includes a comprehensive set of services to ensure efficient, secure, and cost-effective use of mobile devices and their peripherals throughout their entire lifecycle
d) Operating and Capacity Services, which include services that are essential for the capacity required by server infrastructure and the supporting telecommunication infrastructure, ensuring the efficient and reliable operation and management of servers and supporting telecommunication devices
e) Cloud services, which offer centralized management and control for public cloud services for cloud-based resources and services
f) Security services, which include a comprehensive set of services aimed at protecting the IT environment from all types of threats and risks. The services include, among others, preventive measures, active monitoring, intrusion detection and response, and continuous improvement of security levels
g) Identity management, including the provision of IGA solutions and services to maintain and develop them, as well as other services focusing on managing the identities of personnel, partners, information systems, access control, and rights management, and managing the supporting information systems and public cloud services.
h) Expert services, which include services related to specialized professional expertise and consulting that support the Client's IT infrastructure, information systems, security, and operational planning, optimization, development, expansion, and renewal.
For more information on the subject of the procurement, see Annex 1 Draft of the Request for Proposals, sub-annex Target Environment and Target State, and Requirements Form.
Applicants should note that the above description is a preliminary high-level description. The contracting entity has defined requirements for the subject of the procurement that are not subject to negotiation (see Annex Key Minimum Requirements, Key Contract Terms). Detailed minimum and other requirements as well as terms will be presented in the preliminary request for proposals sent to selected suppliers. If the procurement process progresses to the negotiation phase, final requirements will be presented in the final request for proposals after the negotiations.
The contracting entity may compare and select a preliminary proposal without negotiations.
Basic IT services are intended to be procured from one supplier selected based on this competition. One (1) substitute supplier will also be chosen based on the competition.
The contracting entity will not incur a mandatory purchase obligation, nor will the contract grant the selected supplier exclusive rights to implement the procurement. The information presented in the documents regarding procurement volumes are non-binding estimates for the contracting entity.