The subject of the public procurement is the design, implementation, deployment, and subsequent operation of a universal multi-agent AI platform provided as a locally operated on-premise service, integrating communication scenarios for the public as well as internal automation processes of the statutory city of Brno within a shared administrative interface.
The supplier will ensure the complete delivery of redundant hardware and software for on-premise installation in the contracting authority's environment, with the solution being designed for seamless operation for at least three years without the need for further server expansion.
The performance includes the implementation of intelligent chatbots for the main city website and municipal websites that are on the production web platform, the creation of internal AI agents, such as an AI concierge or voicebot, and the setup of automated workflows using advanced language models (LLM) with high relevance for the Czech language. The entire system must be designed to be scalable and open for future expansion with new types of AI agents and more modern language models.
As part of the performance, a detailed technical analysis will also be conducted, existing knowledge base migration will be ensured, an intuitive interface for content managers will be created, staff training will be provided, and high service availability will be guaranteed with a defined response time for faults.
Detailed specifications of the subject of the public procurement, including technical specifications in the details necessary for processing the offer, are provided in the appendices of the tender documentation.

LOT-0001
Platform for Managing AI Agents and Automated Workflows.
The subject of the public procurement is the design, implementation, deployment, and subsequent operation of a universal multi-agent AI platform provided as a locally operated on-premise service, integrating communication scenarios for the public as well as internal automation processes of the statutory city of Brno within a shared administrative interface.
The supplier will ensure the complete delivery of redundant hardware and software for on-premise installation in the contracting authority's environment, with the solution being designed for seamless operation for at least three years without the need for further server expansion.
The performance includes the implementation of intelligent chatbots for the main city website and municipal websites that are on the production web platform, the creation of internal AI agents, such as an AI concierge or voicebot, and the setup of automated workflows using advanced language models (LLM) with high relevance for the Czech language. The entire system must be designed to be scalable and open for future expansion with new types of AI agents and more modern language models.
As part of the performance, a detailed technical analysis will also be conducted, existing knowledge base migration will be ensured, an intuitive interface for content managers will be created, staff training will be provided, and high service availability will be guaranteed with a defined response time for faults.
Detailed specifications of the subject of the public procurement, including technical specifications in the details necessary for processing the offer, are provided in the appendices of the tender documentation.