Alternative Water & Incident Management - Request for Information (RFI)
Contract Value:
-
Notice Type:
Prior Information Notice
Published Date:
15 January 2026
Closing Date:
Location(s):
UK UNITED KINGDOM
UKJ SOUTH EAST (ENGLAND) (UK UNITED KINGDOM)
Description:
Southern Water is gathering information from suppliers on alternative water supply and incident management solutions to ensure service continuity during clean water supply interruptions across its operational areas.
Southern Water (SW) is seeking information from suppliers in relation to a potential procurement exercise. The information is not part of the procurement exercise, but your input will be critical in the development of the sourcing strategy and tender documentation. Southern Water is responsible for providing, maintaining, and operating water supply and distribution services covering the counties of Kent, Sussex, Hampshire and the Isle of Wight and providing services for the maintenance, repair, renewal, or improvement of services forming Southern Water’s water distribution systems. Southern Water is seeking information on solutions for Alternative Water Supply and Incident Management to ensure continuity of service during clean water supply interruptions. In the event of an outage, whether planned or unplanned, Southern Water have a statutory obligation to provide customers with access to potable water through alternative means. We are exploring options that can help us respond quickly, maintain customer welfare, and meet regulatory requirements during such incidents. Objective of this procurement: Supply goods and/or services to provide (or support) in a means of alternative water of an approved quality and quantity to, or made available to, affected customers within a defined response time. The service is to be available 24/7/365 across Southern Water’s operational areas (Kent, Sussex, Hampshire & Isle of Wight) Summary Scope: 1. Clean Bulk Water Tankering 2. Traction Only Haulage & Driver Resource 3. Static Container Deployments 4. Supply of Bottled Water 5. Bottled Water Delivery to Vulnerable Customers 6. Bottled Water Stations 7. Incident Management System A more detailed breakdown of each service element is contained within the request for information documentation on the jaggaer sourcing platform, instructions on how to access the documents are in this notice. The objectives of this RFI are to: 1. To inform the contract specification 2. To inform the procurement structure 3. To inform the contractual agreement 4. To understand the markets technical capabilities 5. To understand the markets commercial structures 6. To understand other services that may be of offered or of interest to Southern Water
https://southernwater.ukp.app.jaggaer.com/esop/guest/go/opportunity/detail?opportunityId=60675 https://southernwater.ukp.app.jaggaer.com/go/03519719019BC1BEB7EB Please not this is not a call for competition Note: If you are already registered on Southern Water's sourcing portal please go straight to Step 2 below If you are unregistered please follow the instructions below to register 1. Register your company on the Jaggaer sourcing portal (this is required only once) Select the "Login or register to participate" link above and click the "Register Now" link on the home page Accept the terms and conditions and click "Next" Enter your correct business and user details Note the username you chose and click "Save" when complete You will shortly receive an email with your unique password (please keep this secure) 2. Respond to the PQQ/ITT Envelope Login to the portal with your username/password Click the PQQs open to all suppliers or ITTs open to all suppliers' link. Click on the relevant PQQ/ITT If you are seeing this notice after the closing date of 02/02/2026 and are interested in supporting this pre market engagement, please reach out to: Luke Stone Category & Sourcing Manager luke.stone@southernwater.co.uk