1. The subject of the contract is: 1) launching and implementing an automated voice service for patients, 2) launching and implementing a central IT events monitoring and analysis system, 3) conducting an audit to meet the requirements of the NIS2 directive, updating the Information Security Management System (ISMS) documentation, and conducting cybersecurity training, 4) conducting training on Microsoft solutions. 2. The subject of the contract has been divided into 4 parts, which are described in detail in the annexes to the SWZ titled Functional Requirements Form - Annexes No. 2.1 - 2.4 to the SWZ - corresponding to each part of the contract. 3. The subject of this proceeding is planned to be implemented as part of a funding application for the project from the National Recovery and Resilience Plan within investment D1.1.2 "Accelerating the processes of digital transformation of healthcare through the further development of digital services in healthcare". Contract No. KPOD.07.03-IP.10-0188/25/KPO/8/2025/466 dated December 20, 2025. 4. According to Article 17 of the European Parliament and Council Regulation (EU) 2020/852 of June 18, 2020, the execution of the order must comply with the DNSH principle, i.e. "do no significant harm" - it must not cause significant damage regarding the six environmental objectives set out in this regulation. The main aspects of the procedure are contained in the Specifications for the Terms of the Order available on the proceeding’s homepage.
LOT-0001
Part 1
Part 1 - Launching and implementing the automated voice service for patients.
Part 1 - being executed to fulfill the task entitled "Implementation of AI solutions and connection to the central repository of medical data"
LOT-0002
Part 2
Part 2 - Central IT events monitoring and analysis system.
Part 2 - being executed to fulfill the task entitled "Actions to enhance the level of cybersecurity"
LOT-0003
Part 3
Part 3 - Preparation for NIS2.
Part 3 - being executed to fulfill the task entitled "Actions to enhance the level of cybersecurity"
LOT-0004
Part 4
Part 4 - Training on Microsoft.
Part 4 - being executed to fulfill the task entitled "Actions to enhance the level of cybersecurity",