SOC Out-of-Hours Protective Monitoring Service | Tenderlake

SOC Out-of-Hours Protective Monitoring Service

Contract Value:
1M -
Notice Type:
Prior Information Notice
Published Date:
16 December 2025
Closing Date:
Location(s):
UKI32 Westminster (UK UNITED KINGDOM)
Description:
Defra is seeking to reprocure an out-of-hours Protective Monitoring SOC service to complement its internal operations, with suppliers required to register on the Crown Commercial Service's platform to participate.
Defra's Security Operations Centre (SOC) is reliant on a hybrid model for protective monitoring, whereby Defra's internal SOC provides coverage during standard business hours (09:00-17:00) Monday to Friday and an external supplier delivers monitoring outside these hours. Defra is seeking to reprocure this out-of-hours Protective Monitoring SOC service when the incumbent contract expires on 31st October 2026.

Contract Term:
The Authority is seeking an initial contract term of 3-years, with two options to extend for 1-year each (3+1+1).
Route to Market:
The Crown Commercial Service's RM3764.3 Cyber Security Services 3 DPS. Suppliers must register on the DPS via CCS' website and meet the Contracting Authority's requirements to be considered for this opportunity.
Timelines* (2026)
10th March - ITT Stage 1 released
23rd March - ITT Stage 2 released
20th April - ITT Submission deadline
11th June - Contract Award
1st November - Contract Start Date
*Please note that these are provisional timelines and could be subject to change at the Authority's discretion. Additional information: Please register on the DPS here https://supplierregistration.cabinetoffice.gov.uk/dps/RM37643?nav=0 to be considered for this opportunity.
Download full details as .pdf
The Buyer:
DEPARTMENT OF ENVIRONMENT, FOOD AND RURAL AFFAIRS
Additional information:
Link:
View Notice Source
Link:
Download Full Notice as PDF
CPV Code(s):
72000000 - IT services: consulting, software development, Internet and support
72222300 - Information technology services