National Grid seeks a comprehensive EV charging infrastructure solution that includes supply, design, installation, commissioning, maintenance, and back-office support for managing connectivity and payments.
National Grid has a requirement for an effective, compliant and maintainable EV charging infrastructure that covers supply, design participation, installation, commissioning, warranty, on‑site support and ongoing maintenance, together with a dedicated back‑office delivery system to manage connectivity, payments, user support and MI/reporting. The solution must enable safe, reliable and auditable charging for National Grid vehicles and users across a range of site types (substations and offices) and support efficient operational handover between installation and back‑office teams. Civils, installation and supply of AC & DC chargers Civils, installation and supply of AC & DC chargers Participate in the design for each site Supply all hardware, cable and switchgear associated with the installations Appoint a panel of subcontractors Install the charge points, cabling and switchgear Commissioning: powerup and test the chargepoints Provide warranties on the hardware and installation Hand over the charge points to the Lot 3 provider for onboarding to a private cloud Provide on-site support Mobile DC Chargers The supply of Mobile DC chargers System operating platform and annual / reactive maintenance System operating platform and annual / reactive maintenance Back office support: Create a dedicated instance of the delivery system in a private cloud Install connectivity (SIM) Commission chargers Provide day to day remote support to users and charge points Provide RFID cards if required Collect payments for charging and return monies to National Grid Ensure that where onsite support is required, an engineer is deployed Provide MI to National Grid to enable measurement of KPIs and SLAs Provide on site support and maintenance