Digital services body launches tender for AI and data experts
New procurement seeks specialist support in AI, machine learning and information platforms to boost data-driven decisions in social and healthcare services.
New procurement seeks specialist support in AI, machine learning and information platforms to boost data-driven decisions in social and healthcare services.
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A new procurement from 2M-IT Oy points to a more systematic use of artificial intelligence in social and healthcare services. The buyer is seeking expert support in AI, machine learning and modern information platforms to help well-being regions turn growing data volumes into better decisions and more reliable day-to-day services.
On 3rd April 2026, 2M-IT Oy published a contract notice for Expert Services in Information Management. The competition covers expert services in artificial intelligence, machine learning and modern information platforms. The aim is to enhance how well-being regions use advanced digital technologies in their social and healthcare functions.
Although the summary does not list individual work packages, it sets out the main objectives clearly. Well-being regions are expected to use the procured expertise to improve:
The emphasis moves the procurement beyond isolated AI pilots. The description treats AI and machine learning as part of modern information platforms, suggesting that the work is intended to support broader information management rather than single-purpose applications.
2M-IT Oy is not alone in targeting data-driven management in welfare services. In January 2026, Keski-Uudenmaan hyvinvointialue launched a tender for Expert Services for AI and Data Management, seeking support for data-driven management and AI-assisted services in the Central Uusimaa welfare area, with a focus on enhancing operational efficiency and using AI agents. Like 2M-IT Oy's notice, it frames AI as a means to improve how a welfare area runs its core services.
In October 2025, Päijät-Hämeen hyvinvointialue published a notice for Expert Services for Data Warehousing. That procurement centres on developing and maintaining data warehousing solutions and architecture, along with improving development practices in the Päijät-Häme welfare area. While it does not foreground AI to the same extent, it underlines the importance that welfare areas now place on robust data warehousing and architecture.
Other buyers are pursuing similar routes through centralised frameworks. In February 2026, Sansia Oy sought Consulting Services for Welfare Area for the North Karelia welfare area, combining one supplier for ICT services with up to ten suppliers for expert services. And in March 2026, DigiFinland Oy went to market for Data Management and AI Services covering platforms, licences and expert services, including consulting, project management, data modelling and analytics.
Taken together, these procurements point to welfare areas building shared data and AI capabilities, often through framework-style arrangements and multi-supplier models that allow buyers to draw on different specialist teams as their needs evolve.
Beyond welfare services, a range of public bodies are now procuring AI capabilities and expert services. In November 2025, Staatskanzlei launched a project to acquire an AI Platform for Municipalities serving Zurich municipalities. The platform is intended to enhance administrative efficiency, support workflows and make AI technology more accessible to smaller municipalities, while centralising legal and IT security clarifications.
Emergency and security services are also investing in AI platforms. In January 2026, Serviciul de Telecomunicatii Speciale issued a contract notice for AI and ML Software Development Services, focused on developing a software platform that uses AI and machine learning to optimise operational processes within SNUAU and support emergency management activities, alongside training and integration services. Around the same time, Istekki Oy sought an AI Security Analytics Service that will provide real-time situational awareness and predictive analytics for security management in buildings and facilities.
Justice-sector organisations are turning to automation as well. In December 2025, Oikeusrekisterikeskus went to market for Expert Services in Robotics and software automation to support various projects within the Ministry of Justice's administrative sector. While robotics is distinct from machine learning, the notice sits alongside other efforts to automate routine tasks and improve the consistency of public services.
Some buyers are pairing expert services with investments in hardware. In November 2025, the National Medical Innovation Training Center of Semmelweis University advertised an Artificial Intelligence Server Procurement for an AI server compatible with NVIDIA solutions, including delivery, installation, training and a comprehensive warranty. Infrastructure projects of this kind are closely related to the advisory and development work that 2M-IT Oy is now procuring.
Many recent notices show public bodies seeking long-term expert support alongside technology. In October 2025, the City of Helsinki issued a tender for Financial Management System Services that bundles technology, implementation, ongoing support and expert services, and gives providers the option to bid individually or as part of a consortium. Later that month, Adda Inköpscentral AB published a framework for IT Consulting Services covering areas such as business development, artificial intelligence, data analysis, management, system development, architecture, cybersecurity and web design across multiple regions in Sweden.
Law-enforcement and youth agencies show the same pattern. In November 2025, the National Police Board of Finland launched a procurement for AI Application Development Services, seeking IT expert services for application development focused on artificial intelligence, from definition through to maintenance of police information systems. In December 2025, Myndigheten för ungdoms- och civilsamhällesfrågor advertised Consulting for System Development that combines system development with AI expertise.
For suppliers, this environment indicates growing demand for multidisciplinary teams that can cover AI and machine learning, information management and sector-specific processes. While 2M-IT Oy's notice does not spell out individual roles, its focus on expert services, modern information platforms and improved decision-making suggests that successful bidders will be expected to advise on strategy as well as deliver technical work.
Some procurements are already linking digital change with workforce development. In February 2026, Jyväskylän kaupunki issued a notice for Labor Training for Experts, seeking training programmes in Jyväskylä and Muurame for highly educated individuals and job seekers. The themes range from knowledge management to safety and care for an ageing population, mirroring many of the challenges that social and healthcare services face.
Against this backdrop, 2M-IT Oy's April 2026 procurement stands out as part of a broader move to embed AI and advanced information management into public services. The focus on well-being regions and on front-line social and healthcare delivery means the work has the potential to shape how residents experience services and how decisions are made about care and support.
As similar tenders progress in welfare areas, emergency services, municipalities and central agencies, a clearer picture will emerge of how these AI and information-management capabilities fit together. For now, the cluster of procurements suggests that many public-sector buyers already view data, analytics and AI as core infrastructure, with 2M-IT Oy's expert-services competition set to play an important role for the well-being regions it serves.
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